Well, another two letters from NPower both threatening legal action, or in the case of the latest, sending round debt collectors to my home. Yet again another phone call to someone.
The final reading I gave them is around 2000kWh lower than the starting reading for the final bill they are trying to collect for. I have been trying to correct the readings since May (5th) and I gave them the final meter reading in June (25th). It will be sorted out by the 18th October (or so they say) but in the mean time they are sending me threatening letters.
I’ve written to both Energywatch (the people you complain to when power companies are being idiots) and NPower themselves and we shall have to see what they say but for now there isn’t a lot I can do except make another few phone calls (one of many so far) and complain about how crap NPower are.
